Refund policy

Effective and last updated November 15, 2026.

Nothing is for sale yet

Checkout is not open, so there is nothing to refund today. This page says how refunds will work when it opens, so you can see the rule before you pay.

The rule

If you buy a pass and have used fewer than 5 tailorings and it is within 7 days of purchase, you can refund the pass yourself. Open the tailor page in the browser where you activated the pass and press Refund this pass. If you are eligible, the refund is issued straight away with no review, back to the original payment method through Stripe. Banks usually take several days to show it. The pass stops working once it is refunded.

The button appears only in the browser holding the pass. If you lost it, email ops@quietlathe.com with your pass link.

What counts as a use

A tailoring that finishes and returns a result counts as one use. A tailoring that fails (for example, the writing service didn't answer) isn't counted. A draft the fact checker trims is still a finished tailoring and counts. There is no separate refund for a checker removing lines; if it removes lines you wanted, that is the checker doing its job.

Outside the rule

If the service failed to work for you, or you were charged in error, write to ops@quietlathe.com with your pass link and we'll look at it and reply. Those requests are decided case by case.

No renewals

Passes are one-time payments. Nothing renews, so there is nothing to cancel.

Free tailorings and early access

Free tailorings and joining the early-access list cost nothing, so there is nothing to refund.